Providing feedback and ratings helps to continuously improve workforce quality by rewarding top performers and nudging others to improve. It also boosts worker engagement and allows businesses to make more informed rostering decisions, ultimately enhancing productivity and performance.

Supervisors can rate each worker’s performance during or after their shift. These ratings contribute to the workers' overall rating, similar to how marketplaces like Uber rate drivers. High ratings motivate workers, while low ratings are accompanied by tips and nudges for improvement.

Ratings data is syndicated across the company and worker apps. This ensures workers and supervisors have access to the same information. Visual cues on the shift details screen indicate which workers have been rated and who still needs to be rated.

Worker profiles are updated with ratings and KPIs, providing greater visibility into their performance and upcoming shifts. This information helps in assigning more work to strong performers, thereby increasing overall productivity and workforce quality.

Yes, workers can view their ratings and KPIs in the worker app within the Account section. This transparency empowers them to understand how they can improve their performance to meet company expectations. Workers are informed that supervisors make rostering decisions based on their profile, so it's in their best interest to perform well in each shift.

Workers receive push notifications when they are rated. These notifications inform them of their performance in real-time, helping to reinforce positive behavior and provide tips for improvement if necessary.

Ratings serve as a motivational tool for workers. High ratings encourage workers to maintain their performance, while low ratings come with tips and nudges to help them improve. This system fosters a culture of continuous improvement and engagement.

On the People tab, supervisors can view a worker’s rating, hours assigned, and attendance score. This data allows them to identify top performers and assign shifts accordingly, improving overall attendance reliability and reducing absenteeism.

Yes, supervisors can rehire past workers who have proven to be high quality and reliable. The Hiring tab shows past workers along with their key performance data, making it easy to rehire multiple workers quickly. They can also choose from a list of available people who haven't worked for them before. They similarly have ratings, attendance and response rates attached to their profiles.

Supervisors have access to performance indicators on their profile, including how many people they’ve rated, attendance scores, and shift satisfaction scores. This visibility, combined with practical tips and nudges, empowers them to improve their performance.

Shift satisfaction is measured by asking workers to rate their shift as it ends. This simple satisfaction rating is applied to the supervisor’s KPIs, providing a clear sense of the general sentiment of the workers. High scores validate the supervisor’s effectiveness, while lower scores highlight areas for improvement.

The real-time data provided by ratings and feedback allows businesses to plan more accurately and react quickly to changes. This visibility and control help in optimizing workforce management, ensuring compliance, and maintaining high performance standards.