Maria helps workers improve in every shift
Maria is your AI performance coach, automatically giving feedback to underperforming workers. Whenever a low rating is logged, Maria follows up with a tailored call, shares insights and encourages workers to improve. It’s how we scale high-quality work without increasing manual overhead.
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When a worker underperforms, Maria steps in
WHY MARIA
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Detects low ratings
Maria monitors shift performance and triggers a coaching call when a worker receives a rating below 4 stars out of 5.
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Knows what to say
Maria pulls in real feedback and performance history to tailor each conversation with full context.
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Engages workers with empathy
She speaks in a natural, human way—asking questions and encouraging workers to reflect and improve.
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Coaches for improvement
Maria suggests concrete actions and reinforces progress from previous shifts to drive accountability. Actions are saved in the worker app.
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Data is instantly available
Maria logs a concise summary visible to supervisors, links it to the specific rating and is easily referenced by our AI account manager, Teo.
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Learns over time
Maria adapts based on feedback and past interactions, making her smarter and more effective with every shift.
Better performance starts with one conversation
HOW MARIA WORKS
When performance drops, sometimes you’re not even aware. With ratings, feedback and Maria, every low score becomes a chance to learn—no delay, no guesswork.
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Spot underperformance
Maria detects when a worker receives a supervisor rating below 4 across their last 3 shifts
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Automatic coaching calls
If the worker has completed a shift that day, Maria schedules a call within 15 minutes.
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Start the conversation
Using real feedback and history, Maria discusses the performance issue and asks the worker to reflect.
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Encourage improvement
She coaches the worker through the issue, suggests solutions and supports growth with empathy.
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Summarise the call
After each interaction, Maria creates a short summary and attaches it to the worker profile.
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Track change over time
Managers can see summaries and patterns over time, including progress and remaining challenges.
FAQ about our AI performance coach
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No, Maria is a voice-based, AI agent designed to deliver feedback in a human, empathetic way—without human resource constraints.
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She shares real shift ratings and supervisor comments, asks reflection questions and helps the worker plan next steps.
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Maria follows a standard conversational structure, but feedback is always contextualised to each worker’s ratings and history.
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Each call is logged with a summary. You can track improvement through performance scores and reduced repeat underperformance.
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She shares real shift ratings and supervisor comments, asks reflection questions and helps the worker plan next steps.
Meet our other leading AI agents
THE TEAM
Maria works alongside other Job&Talent AI agents to deliver a full-service, AI-powered staffing experience.
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Teo, AI account manager
Teo will optimize your workforce quickly - he's data-driven and action-oriented.
Help every worker improve performance
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Learn how Maria turns low ratings into learning moments—and lifts performance across your whole workforce.
