As one of the largest retail companies in Latin America, Cencosud has been relying on Job&Talent since 2018 for their flexible staffing needs across their many retail sites, from supermarkets to shopping centers. Join us as we delve into this collaboration to uncover the unique synergy, seamless adaptability, and impressive outcomes.
What drives your collaboration with Job&Talent?
Our affiliation spans several years, during which their service proposition has evolved, seamlessly adapting to our operational demands. They've proven to be a strategic ally, consistently responding adeptly to the ever-changing needs of our daily operations.
What stands out as the most appreciated aspect of your collaboration?
Open lines of communication take center stage. This partnership goes beyond meeting Cencosud’s needs; they take personal ownership, significantly enhancing the value we derive. For the Job&Talent team, it’s not just about filling open positions. They fully understand the urgency and impact on our operations and actively contribute to improving our business KPIs, especially productivity.
Can you give an example of what this impact on your KPIs looks like?Â
Productivity is a key focus, achieved through skillful staffing within our stores. Let’s take a look at an example: In the stores where we sell credit cards, our workers sold an average of 24 cards a month. This has surged to 32, directly enhancing revenue. Anticipating a productivity of 37 in the second half of the year, we're confident in Job&Talent's strategic support. On top of that, Job&Talent’s worker trainings have curbed turnover while strengthening team bonds.