Account Manager

Account Manager - North East

At Clara, we are recruiting for Account Manager to work with a leading company in the staffing sector in North East. You will be working for the client in North East.

Shift Patterns

• Flexible schedule, potentially including early mornings, late nights, and weekends, to support 24/7 client operations and ensure continuous service delivery.

Pay Rates

• 65000.00 - 72000.00 USD yearly

Requirements

Essential requirements for Account Manager:

• Possess a minimum of 3 years of experience in account management within the staffing industry.
• Demonstrate a proven track record of managing large, multi-site client operations, preferably in warehouse or production environments.
• Provide evidence of direct experience leading and coaching a team of onsite supervisors, managing a minimum of 4-5 individuals.
• Achieve fluency in both English and Spanish to effectively communicate with diverse client and workforce populations.

Desirable requirements for Account Manager:

• Utilize workforce management software and timekeeping platforms to accurately track employee hours and manage payroll processing.
• Leverage strong computer proficiency, including advanced skills in Microsoft Office Suite (Excel, Word, Outlook) and other relevant business applications.
• Apply knowledge of labor laws and compliance regulations specific to staffing and warehouse operations to ensure adherence.
• Employ data analysis techniques to monitor Key Performance Indicators (KPIs) such as fill rates, attendance, and turnover, generating actionable insights.

• Cultivate and maintain robust client relationships by serving as the primary point of contact, ensuring consistent communication and service delivery.
• Exhibit exceptional adaptability and flexibility to respond proactively to evolving client needs and operational demands, including off-hours support.
• Drive operational excellence by ensuring timely staffing fulfillment and workforce oversight, partnering effectively with recruiting and operations teams.
• Resolve workforce and client-related issues promptly and effectively, from performance concerns to safety incidents, minimizing disruption.
• Communicate performance metrics, trends, and forecasts clearly and consistently to both client stakeholders and internal leadership.

Role for Account Manager

• Oversee daily operations and service delivery for key client accounts to ensure high satisfaction levels.
• Manage and mentor a team of onsite supervisors to maintain operational efficiency and professional growth.
• Coordinate with recruitment teams to ensure all staffing requirements and fulfillment goals are met.
• Monitor and report on operational KPIs to identify areas for improvement and implement strategic solutions.
• Ensure all site activities comply with safety standards and labor regulations.

Benefits

• Competitive annual salary with performance-based growth opportunities.
• Comprehensive professional development and leadership training programs.
• Dynamic work environment within a leading organization in the staffing industry.
• Opportunity to lead diverse teams and manage large-scale operational projects.

Location: North East
Duration: Not specified

This is an amazing opportunity if you are looking for Account Manager jobs in North East.