Success story

Case study - Call center

In January of 2017, one of the biggest call center in Colombia counted on Job&Talent to create a team of sales and client service to manage the different English campaigns that they had.

We launched a special team to hire 750 billingual agents in 12 months. We interviewed 3,900 of the 6,500 candidates we sourced on their behalf. The selected workers all undertook an in-house training to fulfill the best standards.

We managed such an efficient funnel with 2 dedicated recruiters only, optimizing our own search algorithm and using targetted online marketing campaigns for sourcing.

750 Agents hired
3,900 candidates interviewed
2 Recruiters needed
United States - en-US