Store Manager in Toolstation Ltd

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Store Manager

Customer Support & Client Care

Mar 16

  • Company Toolstation Ltd
  • Job location Colchester, Essex (United Kingdom)
  • Contract type Permanent
  • Closes on April 12, 2013
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You will be responsible for managing a small team of people providing a high level of customer service to tradesmen and the general public.
Typical management duties include;

  • Managing the staff (typical team is 6 – 10 full and part time employees). This will include recruitment, training and discipline
  • Controlling the stock and ensuring accuracy of the stock file (10,000+ sku's)
  • Overseeing all payment / cash processes and banking
  • Managing the site including security and key holding
  • Ensuring a high level of customer service (this will involve being visible and leading by example)
    Previous experience required;
  • Management or supervisory experience in a Retail Environment ideally managing high volume sales
  • You will be a confident communicator, a natural motivator, a strong administrator and subtle sales-person
  • You will be reliable, trustworthy and conscientious
  • Previous experience in a Trade / DIY environment is not necessary
  • Able to use a computer and operate standard electronic payment systems

Terms and Conditions

  • Hours – 40 per week typically 5 days over 7 on a split shift
  • Opening hours are 7am – 7pm Monday to Saturday and 9am – 4pm Sunday
  • Rota's will be decided by the mgt team to suit each branch
  • Holiday is 28 days per annum (including Bank Holidays)
  • Salary is paid monthly on the 25th of each month
  • There is a discount of 10% on TS products to all employees
  • Uniform will be provided

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