Christmas Customer Assistant in Boots

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Christmas Customer Assistant

Fashion - Fashion Sales, Customer Support & Client Care - Other

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  • Company Boots
  • Job location London (United Kingdom)
  • Contract type Permanent
  • Publication date Oct 11
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Can you help with helping customers, serving on the tills, or restocking shelves and still be able to deliver a first class shopping experience to all of our customers? If yes we are looking for someone to work full time 37.5 hours per week Monday to sunday for the following shift

shift 1 Monday to Friday 10am – 10pm
shift 2 Monday to Sunday 10.30pm – 7am. Due to nature of this shift only applicants 18 and over can apply.
Whats life like for our Customer Assistants?
Christmas is a really exciting time for us. It is incredibly busy and incredibly rewarding and there is a great team spirit that creates a fun and festive atmosphere for our staff and customers.
At Boots we are passionate about our customers and being the best at delivering fantastic customer care by helping them to choose the perfect gifts for their friends and family, making sure that they leave the store feeling delighted.
Whether it is helping customers, serving on the tills, or restocking shelves, you’ll deliver a first class shopping experience to all of our customers that will have them wanting to visit our store again and again.
If you share our passion, then read on….
How I do my job…
It’s about customers
Our customers are at the heart of Boots and excellent customer care is really important to us. You’ll enjoy spending time with our customers; listening and demonstrating genuine care and interest in their needs; helping to put them at their ease and providing valuable knowledge and up to date advice on our products, making sure that each one is given top priority.
It’s about sales
You’ll be enthusiastic with a strong interest in Boots products and will get behind key offers and promotions in-store, helping customers to discover the range of products that we have to offer and responding to customers’ needs and requests.
It’s about teamwork
You’ll be a “team player” and enjoy being part of a wider team. You’ll be a role model to your colleagues, identifying ways to help them and take action (e.g helping on tills) to make sure that they deliver their best and exceed our customers’ expectations.
It’s about learning
You’ll get behind the Boots’ brand and product range. We will provide the tools that you need, helping to keep you up to date on the latest products and promotions to share with our customers.

The Individual
You’ll…

Genuinely want to help people.
Be interested in how other people may be feeling.
Be sociable, enjoy spending time with others and look for opportunities to build relationships with people.
Be comfortable in new situations and meeting new people.
Remain calm under pressure, and be optimistic and positive.
Be keen to ask questions to understand the customers’ needs and to learn about new products, promotions and offers.
Be reliable and conscientious, completing tasks and not leaving it for others.
Enjoy sharing knowledge to help sales.

What do I get?

You’ll be working with a fantastic team that is part of a leading health and beauty retailer whose mission is to help their customers look and feel better – more than they ever thought possible. Also, when you find out how much fun it is working for Boots this Christmas, you may be interested in other career opportunities available to you. Our Salaries are competitive and are paid Monthly (fortnightly in Ireland). We also offer a generous employee discount of up to 22.5% to spend in store or on Boots.com.

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